How do I buy IQOS FAQs
Where can new users buy an IQOS device and carton of HEETS tobacco sticks for a special price?
The special price applies only to newly registered users or registered users who have not yet taken advantage of any of the special price offers for IQOS sets.
You can buy them:
- At our IQOS stores, where you can try the device before purchasing it, and after purchasing you will have the qualified QOACH TM program at your disposal on the phone.
- From an IQOS partner. Agree on a meeting using the simple online form here. During the personal meeting with the IQOS partner, you will have the opportunity to try the device and even borrow it for five days.
- At selected tobacco shops - you can find the nearest one in our store search by choosing the Shop filter. The availability of devices at individual sales channels may differ.
How can I try IQOS?
During your meeting with IQOS Partner you will be able to try IQOS free of charge and borrow it for 5 days. Price for the lending is 10 EUR. You will also get 5 packs of HEETS tobacco sticks for the IQOS device. If you are satisfied, your IQOS Partner will help you to buy your own device.
What are the conditions of lending IQOS?
IQOS can be lended to every adult smoker, who has not lended IQOS before.
Where can I buy HEETS tobacco sticks?
Whom can I contact if I have questions?
We are here for you on working days from 8:00 am to 10:00 pm and at weekends and on public holidays from 10:00 am to 6:00 pm.
Where can I buy IQOS?
- IQOS devices are available at our IQOS Stores and POP-UPs, where you can not only view and buy every colour from our range, but also original IQOS accessories and HEETS tobacco sticks. Our friendly, professional staff will present IQOS to you and also let you try it out. You can view your closest POP-UP online here.
- In selected retail stores throughout Slovakia. Our Customer Care Centre on telephone number 800 400 600 will find the nearest one for you. A complete list of stores is also available online in the STORE LOCATOR.
- Via IQOS.com, only following personal registration.
- Via an IQOS Partner, with whom you can ARRANGE A MEETING by filling in the online form ARRANGING AN MEETING or by calling the IQOS Customer Care Centre's toll-free number 800 400 600.
During the meeting with the IQOS Partner, you can try out the device and then rent it for a trial period of 5 days. The price for this trial use is EUR 10. We will also provide you with six boxes of HEETS Tobacco sticks, used with the IQOS device. If you are happy with the product, your personal IQOS Partner will help you to buy your own device.
TOBACCO STICKS USED WITH IQOS CONTAIN NICOTINE, WHICH IS ADDICTIVE. THEREFORE USING IQOS IS NOT RISK FREE. THE BEST CHOICE FOR CONSUMERS CONCERNED ABOUT THEIR HEALTH IS TO QUIT TOBACCO USE ALTOGETHER