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How can we help you?

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My First steps with IQOS

Discover how to use your IQOS device and what to expect in the IQOS kit.

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Taking care of my IQOS device

Your resource for everything to do with keeping your IQOS in perfect condition, including how to charge and clean it.

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Frequently Asked Questions

Contact support

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Call center

Questions? We have answers.

0800400600
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E-mail us

Send us your questions and we will answer shortly.

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TOBACCO STICKS USED WITH IQOS CONTAIN NICOTINE, WHICH IS ADDICTIVE. THEREFORE USING IQOS IS NOT RISK FREE. THE BEST CHOICE FOR CONSUMERS CONCERNED ABOUT THEIR HEALTH IS TO QUIT TOBACCO USE ALTOGETHER