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How do I charge IQOS?

It takes about 90 minutes to fully charge the IQOS Pocket Charger from an electrical outlet.


The Pocket Charger does not require a full charge to work, but if the pocket charger is fully charged you may use the holder for up to 20 times.

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How do I clean my IQOS?

Remember to clean your IQOS Holder regularly.


After removing your IQOS Holder from the Pocket Charger, completely separate the cap from the IQOS Holder.
Insert the Holder's body into the IQOS Cleaner long brush until it stops.


Gently clean using a twisting motion.


Insert the IQOS Holder's cap into the IQOS Cleaner short brush until it stops and gently clean using a twisting motion once more. You can also cleans the Holder´s cap by water.


Sometimes a part of a HeatStick will remain stuck in your IQOS Holder cap. To remove it, you will need to pull out the cleaning hook from your IQOS Cleaner long brush. Insert the cleaning hook into Holder´s cap, then clean using a twisting, up-and-down motion.


Be sure to wash the IQOS cleaning brushes periodically by rinsing them in water and leaving them to dry completely.


For thorough cleaning use cleaning sticks to remove any remaining tobacco fragments.


We recommend cleaning after twenty tobacco sticks use.

TOBACCO STICKS USED WITH IQOS CONTAIN NICOTINE, WHICH IS ADDICTIVE. THEREFORE USING IQOS IS NOT RISK FREE. THE BEST CHOICE FOR CONSUMERS CONCERNED ABOUT THEIR HEALTH IS TO QUIT TOBACCO USE ALTOGETHER